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Help Center

Events Platform

Events Platform

Your guide to everything you need to get the most out of our Event Platform.

Administrator Access to the Event Platform on Unissu

How do I put my Session Live (the right way)

General FAQs

Can I be an attendee, and a speaker, at the same event?

How do I send messages on the event platform?

What timezone are the sessions listed in?

How should I use the live chat feature?

How do I book a 1-2-1 meeting with another user?

Can I delete messages I've sent to the live chat?

What are session ratings?

How do I share a link to a session?

When I try to sign up to the event I get an error message saying that I already have an account

Can I connect to the event platform via my mobile devices?

I can't find the answer to my question. What should I do?

Do I need a Unissu account to sign up to the event platform?

How do I edit my personal profile?

How should I structure my experience on the event platform?

Can I amend or delete a meeting in my schedule?

Can I find out who has viewed my profile?

Will my answers in ranking remain anonymous?

What will I find in the video library?

Where can I view my meeting requests?

How much will it cost me to attend an event on the platform?

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For Speakers

What is the Data Package, and how will I benefit from having it?

Guide to streaming terminology on the event platform

Which streaming platforms can I use to broadcast my session?

How to stream to the event platform via Zoom

How to stream to the event platform with OBS

How do I test my streaming setup?

How do I know if my internet is fast enough for streaming?

How do I mute my stream so that I can concentrate presenting my session?

I'm experiencing stream delay. Is this normal?

How do I upload pre-recorded content for my session?

Can I download the attendee list for a session?

How will I know who is viewing my session?

How do I edit details for my session?

Can I host my session in more than one channel?

Are there viewer limits to a session?

How do I add another speaker, or participant, to my session?

What format can a session take?

How do I upload downloadable files to my session?

Is there a minimum or maximum time limit for a session?

How do I book my session?

How do I download my session's data report?

Can I speak with my session attendees?

How many sessions can I host?

I can’t book a session at the time I need to, what can I do?

Can I replace a live session with a pre-recorded version?

My file is not uploading, what should I do?

Can I download my live session when the event ends?

Can I amend my session during, or after, the event?

Can attendees access the files I uploaded after my session ends?

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For Attendees

How do I join a 'Private Session'?

How do I set up a meeting with the session host?

After the event, will sessions be available to view on-demand

How do I book a meeting with a Host?

Do I have to pay to attend sessions?

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For Sponsors

How do I become a sponsor?

Can I sponsor more than one channel?

Creating Your Own Event

How do I create an event?

How do I find sponsors for my event?

For how long can I host my event on the platform?

Can I charge speakers that are giving sessions in my event?

Am I able to decide the type of content people can stream in my event?

Will I be able to see who has purchased a ticket to my event?

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RE: Connect

How do I set up my RE:Connect session?

What is RE:Connect?

How do I set up, create and purchase a session?

How does RE:Connect contribute to my CPD?

Will I have to pay to watch ‘Premium Sessions’ after the event finishes?

How many RE: Connect events are we running per year?

Can I pay an annual fee to attend all the RE:Connect events?

What are session data analytics?

How much does it cost to host a webinar session at RE:Connect?

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