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Help Center

Events Platform

Events Platform

Your guide to everything you need to get the most out of our Event Platform.

General FAQs

Can I be an attendee, and a speaker, at the same event?

How do I send messages on the event platform?

What timezone are the sessions listed in?

How should I use the live chat feature?

How do I book a 1-2-1 meeting with another user?

Can I delete messages I've sent to the live chat?

What are session ratings?

How do I share a link to a session?

When I try to sign up to the event I get an error message saying that I already have an account

Can I connect to the event platform via my mobile devices?

I can't find the answer to my question. What should I do?

Do I need a Unissu account to sign up to the event platform?

How do I edit my personal profile?

How should I structure my experience on the event platform?

Can I amend or delete a meeting in my schedule?

Can I find out who has viewed my profile?

Will my answers in ranking remain anonymous?

What will I find in the video library?

Where can I view my meeting requests?

How much will it cost me to attend an event on the platform?

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For Speakers

What is the Data Package, and how will I benefit from having it?

Guide to streaming terminology on the event platform

Which streaming platforms can I use to broadcast my session?

How to stream to the event platform via Zoom

How to stream to the event platform with OBS

How do I test my streaming setup?

How do I know if my internet is fast enough for streaming?

How do I mute my stream so that I can concentrate presenting my session?

I'm experiencing stream delay. Is this normal?

How do I upload pre-recorded content for my session?

Can I download the attendee list for a session?

How will I know who is viewing my session?

How do I edit details for my session?

Can I host my session in more than one channel?

Are there viewer limits to a session?

How do I add another speaker, or participant, to my session?

What format can a session take?

How do I upload downloadable files to my session?

Is there a minimum or maximum time limit for a session?

How do I book my session?

How do I download my session's data report?

Can I speak with my session attendees?

How many sessions can I host?

I can’t book a session at the time I need to, what can I do?

Can I replace a live session with a pre-recorded version?

My file is not uploading, what should I do?

Can I download my live session when the event ends?

Can I amend my session during, or after, the event?

Can attendees access the files I uploaded after my session ends?

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For Attendees

How do I join a 'Private Session'?

How do I set up a meeting with the session host?

After the event, will sessions be available to view on-demand

How do I book a meeting with a Host?

Do I have to pay to attend sessions?

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For Sponsors

How do I become a sponsor?

Can I sponsor more than one channel?

Creating Your Own Event

How do I find sponsors for my event?

For how long can I host my event on the platform?

Can I charge speakers that are giving sessions in my event?

Am I able to decide the type of content people can stream in my event?

Will I be able to see who has purchased a ticket to my event?

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RE: Connect

What is RE:Connect?

How do I set up, create and purchase a session?

How does RE:Connect contribute to my CPD?

Will I have to pay to watch ‘Premium Sessions’ after the event finishes?

How many RE: Connect events are we running per year?

Can I pay an annual fee to attend all the RE:Connect events?

What are session data analytics?

How much does it cost to host a webinar session at RE:Connect?

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